Business November 28 2025

Oran Hall | Let the Consumer Affairs Commission fight for you

Updated December 9 2025 3 min read

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  • In this July 18, 2025 JIS photo, Consumer Affairs Commission CEO Dolsie Allen addresses the CAC Upcycle Competition awards ceremony held at the offices of the Bureau of Standards Jamaica in Kingston. In this July 18, 2025 JIS photo, Consumer Affairs Commission CEO Dolsie Allen addresses the CAC Upcycle Competition awards ceremony held at the offices of the Bureau of Standards Jamaica in Kingston.
  • In this July 2017 JIS photo, Consumer Affairs Commission CEO Dolsie Allen speaks during the agency’s quarterly media briefing at the offices of the Ministry of Industry in New Kingston. In this July 2017 JIS photo, Consumer Affairs Commission CEO Dolsie Allen speaks during the agency’s quarterly media briefing at the offices of the Ministry of Industry in New Kingston.

The Consumer Affairs Commission, CAC, recovered $17.21 million as compensation for aggrieved customers from 971 complaints for the period April to November, 2024, according to the Jamaica Information Service. By protecting consumers from financial loss, the CAC plays an important role in building financial security. Among the many rights of consumers are the right to be informed, the right to choose from a variety of goods and services at fair prices, the right to redress, the right to consumer education, and the right to a healthy environment.

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