Royalton Hotels & Resorts announces updated reopening timelines

Royalton Hotels & Resorts has confirmed updated reopening timelines for its Jamaican properties, while reaffirming it's commitment to the island following the passage of Hurricane Melissa.

It says Royalton Negril, Royalton Hideaway Negril, and Grand Lido Negril are scheduled to reopen on August 25, 2026, while Royalton Blue Waters and Royalton Hideaway Blue Waters are expected to reopen on September 15, 2026.

The company says the dates reflect a safety-first approach, recognising that reopening responsibly also means protecting the well-being of staff and ensuring that working conditions are stable, secure, and fully prepared for normal operations.

It says guests with existing reservations will continue to receive flexible options, including penalty-free cancellations, rebooking, or relocation to another resort within the Royalton Hotels & Resorts portfolio.

Royalton Hotels & Resorts has also outlined a raft of measures it's instituting to help staff through the recovery.

It says a dedicated group of over 200 employees will remain on property to oversee maintenance and preservation efforts, ensuring that each resort is well prepared for the next phase of recovery.

At the same time, the company is actively investing in its talent by deploying managers and key team members to Task Force assignments across other Royalton resorts in the Caribbean. It says this provides continuous employment, hands-on development, and elevated training opportunities that will allow them to return to Jamaica with strengthened skills, broader experience, and renewed confidence.

Royalton Hotels & Resorts says in the immediate aftermath of the storm, it mobilised extensive resources to support its teams and surrounding communities. Clean water produced through its reverse osmosis plants was made available to those in need, and temporary lodging was offered to employees whose homes were severely affected. Monetary relief was provided to staff who experienced significant losses, and grocery care packages were distributed across all staff from the affected resorts.

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